Some systems are experiencing issues.
This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.
Last updated 2025-04-18 18:54:38
G.fast and VDSL2 services in the ACT
Last updated 2025-02-12 11:33:30
nbn (National Broadband Network) tc2 and tc4 services
Last updated 2025-01-29 12:42:19
Mobile Broadband Services
Last updated 2025-01-29 12:42:50
Infinite Private Networks using MPLS Private Networking and SDWAN
Last updated 2025-01-29 12:43:12
Symetrical Fibre Ethernet Services
Last updated 2025-01-29 12:43:45
3CX cloud phone systems
Last updated 2025-01-29 12:36:53
Inbound SIP Trunks
Last updated 2025-01-29 12:45:45
Individual phone lines included with Broadband services
Last updated 2025-01-29 12:46:44
Co-located equipment in Canberra and Sydney
Last updated 2025-01-29 12:47:36
Inbound and outbound mail servers for hosted email and @infinite.net.au
Last updated 2025-03-06 18:22:18
Virtual Private Servers (VPS) hosted in Canberra and Sydney
Last updated 2025-03-06 18:22:27
cPanel based shared hosting
Last updated 2025-01-29 12:36:53
Upstream transit providers
Last updated 2025-03-06 18:21:56
Networks we peer with
Last updated 2025-03-06 18:22:08
Connectivity between our data centres
Last updated 2025-01-29 12:36:53
Managed VPN services
Last updated 2025-03-05 19:42:48
Last updated 2025-03-05 12:34:38
Infinite Networks Phone support (1300 790 337 / 02 6137 1337)
A VDSL2 site in Forrest ACT went offline at 12:43 AEST impacting some services in the area. TPG technician has been engaged to investigate further. ETA 14:00 AEST
Energy provider maintenance has impacted VDSL2 services in Rivett, ACT. Estimated restoration time is currently 16:00 AEST.
We have lost connectivity to VDSL2 network devices in Monash, ACT. Technician ETA: 14:30 AEST.
Some customers in LYONS, ACT maybe disconnected from their internet services. A VDSL site in the area has been impacted by energy provider planned outage. ETR 15:00 AEST.
A VDSL2 site in Farrer, ACT went offline impacting some services in the area due to Energy provider outage onsite. ETR 15:00 AEST.
We have lost connectivity to VDSL2 network devices in Ainslie ACT. Technician ETA: 09:30 AEST.