Infinite Networks Status

Some systems are experiencing issues.

Infinite Networks Status

This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.

Planned maintenance

  • Network Maintenance at Downer

    2 days from now
    Upcoming

    Due to scheduled network maintenance in the state of ACT, VDSL customers at the listed location(s) may experience a disruption during the maintenance window advised.

    1. AD1-AI-32-06 49 Gardiner Street, Downer
    2. AD1-AI-32-07 13 Fenner Street, Downer
    3. AD1-AI-32-08 29 Durack Street, Downer
    4. AD1-AI-33-00 Laneway between 20 & 22 Allport St, DOWNER
    5. AD1-AI-33-01 24 Gardiner Street, Downer
    6. AD1-AI-33-02 68 Bonython Street, Downer
    7. AD1-AI-33-03 60 Burn Street, Downer
    8. AD1-AI-33-04 25 Frencham Street, Downer
    9. AD1-AI-34-00 Laneway between 15 & 17 Berry St, DOWNER
    10. AD1-AI-34-01 Laneway between 63 & 61 Anitll Street, Downer
    11. AD1-AI-34-02 77 Blacket Street, Downer
    12. AD1-AI-34-03 44 Padbury Street, Downer
    13. AD1-AI-34-04 13 Atherton Street, Downer
    14. AD1-AI-34-05 18 Swinden Street, Downer
    15. AD1-AI-34-06 66 Atherton Street, Downer
    16. AD1-AI-34-07 86 Atherton Street, Downer
    17. AD1-AI-34-08 20 Blacket Street, Downer
    Affected Components: Vision Broadband

  • Core equipment upgrades - Maintenance - ACT Stage One

    4 days from now
    Upcoming

    03:00 AEST 1st August 2026 - We are conducting upgrades to parts of our core network in NextDC C1 for regular patching for security and maintenance purposes. This includes inbound Fibre Ethernet services and core switching affecting most services in this data centre including nbn. There will be a series of reboots required to bring the equipment up to the latest recommended firmware.

    2x 20mins for Fibre Ethernet and 2x 15mins between 3am and 5am for other services that rely on core switching at this Data Centre.

    This will be monitored over the weekend and if successful similar upgrades will be conducted at the TransACT data centre the next day. If any issues arise please contact the helpdesk at support@infinite.net.au.

    Affected Components: Fibre Ethernet, Co-location, Virtual Private Servers, Peering and nbn Broadband

  • Network Maintenance at ARANDA

    1 week from now
    Upcoming

    Due to scheduled network maintenance in the state of ACT, VDSL customers at Aranda may experience disruption during the maintenance window advised from 8:30 AM to 4:00 PM

    Affected Components: Vision Broadband

  • Scheduled Power Upgrade - Mitchell, Ainslie, Turner, and Lyneham

    1 week from now
    Upcoming

    The upstream suppliers will be performing Scheduled Power Upgrade.
    Services at Mitchell, Ainslie, Turner, and Lyneham will be impacted.

    If your service does not restore after the aforementioned work, please contact support@infinite.net.au or call us.

    Affected Components: Vision Broadband

  • Network Maintenance at AINSLIE

    3 weeks from now
    Upcoming

    Due to scheduled network maintenance in the state of ACT, VDSL customers at Ainslie may experience disruption during the maintenance window advised from 8:30 AM to 4:00 PM

    Affected Components: Vision Broadband

Past incidents

—

No incidents reported between 2015-05-23 and 2015-05-17

Previous Today Next