Some systems are experiencing issues.
This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.
G.fast and VDSL2 services in the ACT
nbn (National Broadband Network) tc2 and tc4 services
Mobile Broadband Services
Infinite Private Networks using MPLS Private Networking and SDWAN
Symetrical Fibre Ethernet Services
3CX cloud phone systems
Inbound SIP Trunks
Individual phone lines included with Broadband services
Co-located equipment in Canberra and Sydney
Inbound and outbound mail servers for hosted email and @infinite.net.au
Virtual Private Servers (VPS) hosted in Canberra and Sydney
cPanel based shared hosting
Upstream transit providers
Peering Networks we peer with such as IX Australia, Megaport, Equinix IX and Edge IX.
Connectivity between our data centres
Managed VPN services
Infinite Networks Phone support (1300 790 337 / 02 6137 1337)
10:10AM: Customers on boron.infinite.net.au (119.15.105.249) will be experiencing timeout issues. We are performing emergency maintenance on the server at present.
Update 10:25AM: All services are online again. Further maintenance may be required through the afternoon. Notifications will be added here as soon as any decisions are made.
The issue appears to have commenced at approximately 15:45 this afternoon. No fault has been found within our network, so we are liaising with our upstream providers to establish a root cause for this issue.
Update 6:10pm - All services have returned to normal. If you are still experiencing issues please log a fault via the normal methods.