Infinite Networks Status

Some systems are experiencing issues.

Infinite Networks Status

This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.

  • Vision Broadband

    Last updated 2026-06-24 20:16:11

    Partial Outage

    G.fast and VDSL2 services in the ACT

  • nbn Broadband

    Last updated 2026-06-12 10:28:20

    Operational

    nbn (National Broadband Network) tc2 and tc4 services

  • Mobile Broadband

    Last updated 2025-07-24 18:39:34

    Operational

    Mobile Broadband Services

  • IPN

    Last updated 2025-10-21 07:24:13

    Operational

    Infinite Private Networks using MPLS Private Networking and SDWAN

  • Fibre Ethernet

    Last updated 2026-06-24 20:15:23

    Operational

    Symetrical Fibre Ethernet Services

  • Cloud Phone Systems

    Last updated 2026-05-03 15:39:22

    Operational

    3CX cloud phone systems

  • SIP Trunks

    Last updated 2026-05-03 15:39:22

    Operational

    Inbound SIP Trunks

  • Phone

    Last updated 2026-05-03 15:39:23

    Operational

    Individual phone lines included with Broadband services

  • Co-location

    Last updated 2025-01-29 12:46:44

    Operational

    Co-located equipment in Canberra and Sydney

  • Email services

    Last updated 2025-01-29 12:47:36

    Operational

    Inbound and outbound mail servers for hosted email and @infinite.net.au

  • Virtual Private Servers

    Last updated 2025-03-06 18:22:18

    Operational

    Virtual Private Servers (VPS) hosted in Canberra and Sydney

  • Shared Hosting

    Last updated 2025-03-06 18:22:27

    Operational

    cPanel based shared hosting

  • Internet Transit

    Last updated 2026-04-06 08:49:24

    Operational

    Upstream transit providers

  • Peering

    Last updated 2026-06-24 20:15:25

    Operational

    Peering Networks we peer with such as IX Australia, Megaport, Equinix IX and Edge IX.

  • Intercapital Connectivity

    Last updated 2025-03-06 18:22:08

    Operational

    Connectivity between our data centres

  • VPN

    Last updated 2025-01-29 12:36:53

    Operational

    Managed VPN services

  • Customer Portal

    Last updated 2025-03-05 19:42:48

    Operational
    View Details
  • Support Phone line

    Last updated 2026-05-03 15:39:19

    Operational

    Infinite Networks Phone support (1300 790 337 / 02 6137 1337)

Past Incidents

—

Network connectivity issues

8 years ago —
Fixed
8 years ago —

10:30AM: Issues with our Intercap link are causing connectivity issues for some Networking and Hosting clients. We are liaising with our upstream provider to establish the cause of this issue, as well as find out an ETR. As this issue is external to our infrastructure we are waiting on more information to be provided to us.

Upstream network engineers are investigating and further updates will be provided as they come to hand.

11:00AM: Upstream provider has put a fix in place, link has been steady for 5+ minutes. We are monitoring this link and have a work-around plan in place if further issues are encountered.

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