Some systems are experiencing issues.
This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.
Last updated 2026-01-22 08:28:30
G.fast and VDSL2 services in the ACT
Last updated 2025-08-08 16:14:38
nbn (National Broadband Network) tc2 and tc4 services
Last updated 2025-07-24 18:39:34
Mobile Broadband Services
Last updated 2025-10-21 07:24:13
Infinite Private Networks using MPLS Private Networking and SDWAN
Last updated 2025-01-29 12:43:12
Symetrical Fibre Ethernet Services
Last updated 2025-01-29 12:43:45
3CX cloud phone systems
Last updated 2025-01-29 12:36:53
Inbound SIP Trunks
Last updated 2025-01-29 12:45:45
Individual phone lines included with Broadband services
Last updated 2025-01-29 12:46:44
Co-located equipment in Canberra and Sydney
Last updated 2025-01-29 12:47:36
Inbound and outbound mail servers for hosted email and @infinite.net.au
Last updated 2025-03-06 18:22:18
Virtual Private Servers (VPS) hosted in Canberra and Sydney
Last updated 2025-03-06 18:22:27
cPanel based shared hosting
Last updated 2025-01-29 12:36:53
Upstream transit providers
Last updated 2025-08-08 16:14:41
Peering Networks we peer with such as IX Australia, Megaport, Equinix IX and Edge IX.
Last updated 2025-03-06 18:22:08
Connectivity between our data centres
Last updated 2025-01-29 12:36:53
Managed VPN services
Last updated 2025-03-05 19:42:48
Last updated 2025-03-05 12:34:38
Infinite Networks Phone support (1300 790 337 / 02 6137 1337)
FOPS unable to gain site access, Building Manager is unreachable. FOPS will reattend on Monday BH 12/01.
FOPS unable to gain site access, Building Manager is unreachable. FOPS will reattend on Monday BH 12/01.
Energy Provider's Outage. ETR: 09/01/26 06:23 AEDT.
Energy Provider's Outage. ETR: 09/01/26 06:23 AEDT.
A VDSL2 site in Wanniassa ACT went offline at 19:27 AEDT impacting some services in the area due to a power interruption onsite. ETR: 09/01/26 6:23 AEDT.
A VDSL2 site in AINSLIE, DOWNER,WATSON ACT went offline at 18:06 AEDT impacting some services in the area due to a power interruption onsite. ETR: 22:01 AEDT.
A VDSL2 site in AINSLIE, DOWNER,WATSON ACT went offline at 18:06 AEDT impacting some services in the area due to a power interruption onsite. ETR: 22:01 AEDT.
TPG technician has fixed the fault. Services are online as of 17:23 AEDT.
TPG technician has fixed the fault. Services are online as of 17:23 AEDT.
A VDSL2 site in Downer ACT went offline at 15:55 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA 17:00 AEDT.
Evoenergy has a planned electricity supply interruptions impacting some services.
8/01/2026 08:30 - 15:30 HOLT AD1-LA-09-00 8/01/2026 08:30 - 15:30 HOLT AD1-LA-09-02 8/01/2026 08:30 - 15:30 HOLT AD1-LA-09-03 8/01/2026 08:30 - 15:30 HOLT AD1-LA-09-04 8/01/2026 08:30 - 15:30 HOLT AD1-LA-09-05 8/01/2026 08:30 - 15:30 HOLT AD1-LA-09-06 8/01/2026 08:30 - 15:30 HOLT AD1-LA-09-07 8/01/2026 08:30 - 15:30 HOLT AD1-LA-09-08
8/01/2026 08:15 - 11:45 WANNIASSA AD1-MO-22-00 8/01/2026 08:15 - 11:45 WANNIASSA AD1-MO-22-02 8/01/2026 08:15 - 11:45 WANNIASSA AD1-MO-22-03 8/01/2026 08:15 - 11:45 WANNIASSA AD1-MO-22-04 8/01/2026 08:15 - 11:45 WANNIASSA AD1-MO-22-05 8/01/2026 08:15 - 11:45 WANNIASSA AD1-MO-22-06 8/01/2026 08:15 - 11:45 WANNIASSA AD1-MO-22-07
8/01/2026 08:15 - 11:45 DUFFY AD1-LY-35-04 8/01/2026 08:15 - 11:45 DUFFY AD1-LY-35-05 8/01/2026 08:15 - 11:45 DUFFY AD1-LY-36-03 8/01/2026 08:15 - 11:45 DUFFY AD1-LY-36-04 8/01/2026 08:15 - 11:45 DUFFY AD1-LY-36-05
Energy Provider restored power to site. Services have restored as of 11:40 AEDT.
Energy Provider restored power to site. Services have restored as of 11:40 AEDT.
A VDSL2 site in HOLT ACT went offline at 9:33 AEDT impacting some services in the area due to a power interruption onsite. ETR: 16:00 AEDT.
Energy Provider restored power to site. Services have restored as of 11:35 AEDT.
Energy Provider restored power to site. Services have restored as of 11:35 AEDT.
A VDSL2 site in PEARCE ACT went offline at 8:53 AEDT impacting some services in the area due to a power interruption onsite. ETR: 15:30 AEDT.
Energy Provider restored power to site. Services have restored as of 11:38 AEDT.
Energy Provider restored power to site. Services have restored as of 11:38 AEDT.
VDSL2 sites in SCULLIN,LATHAM,HAWKER ACT went offline at 10:33 AEDT impacting some services in the area due to a power interruption onsite. ETR: 14:34 AEDT.
Energy Provider restored power to site. Services have restored as of 12:52 AEDT.
Energy Provider restored power to site. Services have restored as of 12:52 AEDT.
A VDSL2 site in Ainslie ACT went offline at 09:18 AEDT impacting some services in the area due to a power interruption onsite. ETR: 16:00 AEDT.
TPG technician has fixed the fault. Services are online as of 14:31 AEDT.
Tech has been dispatched. ETA: 10:036 AEDT.
TPG technician has fixed the fault. Services are online as of 14:31 AEDT.
Connectivity to network equipment has been lost affecting VDSL2 services in Pearce, ACT. TPG field technician will be dispatched to invesitgate.
ETR is 19:30 AEDT.
ETR is 19:30 AEDT.
An energy provider outage has impacted VDSL2 services in Kambah. Estimated restoration time is currently 19:30 AEDT.