Some systems are experiencing issues.
This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.
Last updated 2026-01-15 09:23:37
G.fast and VDSL2 services in the ACT
Last updated 2025-08-08 16:14:38
nbn (National Broadband Network) tc2 and tc4 services
Last updated 2025-07-24 18:39:34
Mobile Broadband Services
Last updated 2025-10-21 07:24:13
Infinite Private Networks using MPLS Private Networking and SDWAN
Last updated 2025-01-29 12:43:12
Symetrical Fibre Ethernet Services
Last updated 2025-01-29 12:43:45
3CX cloud phone systems
Last updated 2025-01-29 12:36:53
Inbound SIP Trunks
Last updated 2025-01-29 12:45:45
Individual phone lines included with Broadband services
Last updated 2025-01-29 12:46:44
Co-located equipment in Canberra and Sydney
Last updated 2025-01-29 12:47:36
Inbound and outbound mail servers for hosted email and @infinite.net.au
Last updated 2025-03-06 18:22:18
Virtual Private Servers (VPS) hosted in Canberra and Sydney
Last updated 2025-03-06 18:22:27
cPanel based shared hosting
Last updated 2025-01-29 12:36:53
Upstream transit providers
Last updated 2025-08-08 16:14:41
Peering Networks we peer with such as IX Australia, Megaport, Equinix IX and Edge IX.
Last updated 2025-03-06 18:22:08
Connectivity between our data centres
Last updated 2025-01-29 12:36:53
Managed VPN services
Last updated 2025-03-05 19:42:48
Last updated 2025-03-05 12:34:38
Infinite Networks Phone support (1300 790 337 / 02 6137 1337)
A VDSL2 site in Ainslie ACT went offline at 09:25 AEDT impacting some services in the area due to a power interruption onsite. ETR: 16:00 AEDT.
A VDSL2 site in Farrer ACT went offline at 08:44 AEDT impacting some services in the area due to a power interruption onsite. ETR: 15:30 AEDT.
Energy Provider restored power to site. Services have restored as of 21:22 AEDT.
Energy Provider restored power to site. Services have restored as of 21:22 AEDT.
A VDSL2 site in Mawson ACT went offline at 20:29 AEDT impacting some services in the area due to a power interruption onsite. ETR: 22:30 AEDT.
A VDSL2 site in Hawker ACT went offline at 10:28 AEDT impacting some services in the area due to a power interruption onsite. ETR: 16:00 AEDT.
A VDSL2 site in Hawker ACT went offline at 10:28 AEDT impacting some services in the area due to a power interruption onsite. ETR: 16:00 AEDT.
Energy Provider restored power to site. Services have restored as of 14:07 AEDT.
Energy Provider restored power to site. Services have restored as of 14:07 AEDT.
Energy Provider restored power to site. Services have restored as of 10:15 AEDT.
Energy Provider restored power to site. Services have restored as of 10:15 AEDT.
A VDSL2 site in Wanniassa ACT went offline at 08:48 AEDT impacting some services in the area due to a power interruption onsite. ETR: 16:00 AEDT.
TPG technician has fixed the fault. Services are online as of 09:40 AEDT.
TPG technician has fixed the fault. Services are online as of 09:40 AEDT.
A VDSL2 site in Kambah ACT went offline at 08:18 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA 10:00 AEDT
TPG technician has fixed the fault. Services are online as of 09:55 AEDT.
TPG technician has fixed the fault. Services are online as of 09:55 AEDT.
VDSL2 site in Forrest ACT went offline at 09:42 AEDT impacting some services in the area. TPG technician is already onsite to check and resolve the fault. ETR 11:00 AEDT.
FOPS unable to gain site access, Building Manager is unreachable. FOPS will reattend on Monday BH 12/01.
FOPS unable to gain site access, Building Manager is unreachable. FOPS will reattend on Monday BH 12/01.