Some systems are experiencing issues.
This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.
Last updated 2025-10-25 09:45:55
G.fast and VDSL2 services in the ACT
Last updated 2025-08-08 16:14:38
nbn (National Broadband Network) tc2 and tc4 services
Last updated 2025-07-24 18:39:34
Mobile Broadband Services
Last updated 2025-10-21 07:24:13
Infinite Private Networks using MPLS Private Networking and SDWAN
Last updated 2025-01-29 12:43:12
Symetrical Fibre Ethernet Services
Last updated 2025-01-29 12:43:45
3CX cloud phone systems
Last updated 2025-01-29 12:36:53
Inbound SIP Trunks
Last updated 2025-01-29 12:45:45
Individual phone lines included with Broadband services
Last updated 2025-01-29 12:46:44
Co-located equipment in Canberra and Sydney
Last updated 2025-01-29 12:47:36
Inbound and outbound mail servers for hosted email and @infinite.net.au
Last updated 2025-03-06 18:22:18
Virtual Private Servers (VPS) hosted in Canberra and Sydney
Last updated 2025-03-06 18:22:27
cPanel based shared hosting
Last updated 2025-01-29 12:36:53
Upstream transit providers
Last updated 2025-08-08 16:14:41
Peering Networks we peer with such as IX Australia, Megaport, Equinix IX and Edge IX.
Last updated 2025-03-06 18:22:08
Connectivity between our data centres
Last updated 2025-01-29 12:36:53
Managed VPN services
Last updated 2025-03-05 19:42:48
Last updated 2025-03-05 12:34:38
Infinite Networks Phone support (1300 790 337 / 02 6137 1337)
An energy provider outage has impacted HFC services in Sebastopol,Mount Clear Ballarat. Estimated restoration time is currently 23:00 AEDT.
Services are online as of 12:03 AEDT. Per FOPS No changes has been made
Services are online as of 12:03 AEDT. Per FOPS No changes has been made
A VDSL2 site in Macquarie ACT went offline at 10:29 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. No ETA provided
TPG technician has fixed the fault. Services are online as of 10:24 AEDT.
TPG technician has fixed the fault. Services are online as of 10:24 AEDT.
A VDSL2 site in Macgregor ACT went offline at 10:04 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA 11:34 AEDT.
A VDSL2 site in Belconnen experienced brief partial outage impacting some services in the area. Verified device is up and online.
A VDSL2 site in Belconnen experienced brief partial outage impacting some services in the area. Verified device is up and online.
Energy Provider restored power to site. Services have restored as of 13:54 AEDT.
Energy Provider restored power to site. Services have restored as of 13:54 AEDT.
Energy provider maintenance has impacted VDSL2 services in MacgregorKambah, ACT. Estimated restoration time is currently 16:00 AEST.