Some systems are experiencing issues.
This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.
Last updated 2026-01-22 08:28:30
G.fast and VDSL2 services in the ACT
Last updated 2025-08-08 16:14:38
nbn (National Broadband Network) tc2 and tc4 services
Last updated 2025-07-24 18:39:34
Mobile Broadband Services
Last updated 2025-10-21 07:24:13
Infinite Private Networks using MPLS Private Networking and SDWAN
Last updated 2025-01-29 12:43:12
Symetrical Fibre Ethernet Services
Last updated 2025-01-29 12:43:45
3CX cloud phone systems
Last updated 2025-01-29 12:36:53
Inbound SIP Trunks
Last updated 2025-01-29 12:45:45
Individual phone lines included with Broadband services
Last updated 2025-01-29 12:46:44
Co-located equipment in Canberra and Sydney
Last updated 2025-01-29 12:47:36
Inbound and outbound mail servers for hosted email and @infinite.net.au
Last updated 2025-03-06 18:22:18
Virtual Private Servers (VPS) hosted in Canberra and Sydney
Last updated 2025-03-06 18:22:27
cPanel based shared hosting
Last updated 2025-01-29 12:36:53
Upstream transit providers
Last updated 2025-08-08 16:14:41
Peering Networks we peer with such as IX Australia, Megaport, Equinix IX and Edge IX.
Last updated 2025-03-06 18:22:08
Connectivity between our data centres
Last updated 2025-01-29 12:36:53
Managed VPN services
Last updated 2025-03-05 19:42:48
Last updated 2025-03-05 12:34:38
Infinite Networks Phone support (1300 790 337 / 02 6137 1337)
A VDSL2 site in Giralang ACT went offline impacting some services in the area due to a suspected power interruption onsite. Field technician will be engaged early morning to attend and investigate further. ETA: 09:00 AEDT 20/03/2026.
A VDSL2 site in Watson ACT went offline impacting some services in the area due to a suspected power interruption onsite. Field technician will be engaged early morning to attend and investigate further. ETA:09:00 AEDT 20/03/2026.
A VDSL2 site in Fyshwick ACT went offline at 19:38 AEDT impacting some services in the area. Our field technician will be engaged in the daytime to investigate further. No ETR.
Tech to attend during business hours. ETA to follow.
Tech to attend during business hours. ETA to follow.
A VDSL2 site in Aranda ACT went offline impacting some services in the area. TPG technician to attend during business hours.
A VDSL2 site in Kambah ACT went offline at 20:49 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA 09:00 AEDT 19/3/2026
A VDSL2 site in Kambah ACT went offline at 20:49 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA 09:00 AEDT 19/3/2026
TransNOC investigating. No ETR.
TPG technician has fixed the fault. Services are online as of 17:30 AEDT.
TPG technician has fixed the fault. Services are online as of 17:30 AEDT.
A VDSL2 site in LyonsACT went offline, impacting some services in the area. TPG technician has been engaged to investigate further. ETA 17:30 AEDT
TPG technician has fixed the fault. Services are online as of 10:20 AEDT.
TPG technician has fixed the fault. Services are online as of 10:20 AEDT.
TPG technician has fixed the fault. Services are online as of 10:20 AEDT.
A VDSL2 site in Pearce ACT went offline at 08:24 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA 10:00 AEDT.
Evoenergy has a planned electricity supply interruptions impacting some services.
Outage Start Time 17/3/2026 8:15 AM Outage Restoration 17/3/2026 12:45 PM
17/03/2026 8:15 AM - 12:45 PM MONASH AD1-MO-10-02
17/03/2026 8:15 AM - 12:45 PM MONASH AD1-MO-08-05
17/03/2026 8:15 AM - 12:45 PM MONASH AD1-MO-08-06
17/03/2026 8:15 AM - 12:45 PM MONASH AD1-MO-10-03
17/03/2026 8:15 AM - 12:45 PM MONASH AD1-MO-10-00
17/03/2026 8:15 AM - 11:45 AM DUFFY AD1-LY-34-04
17/03/2026 8:15 AM - 11:45 AM DUFFY AD1-LY-34-05
17/03/2026 8:15 AM - 11:45 AM DUFFY AD1-LY-34-00
17/03/2026 8:15 AM - 11:45 AM DUFFY AD1-LY-34-02
17/03/2026 8:15 AM - 11:45 AM DUFFY AD1-LY-36-07
TPG technician has fixed the fault. Services are online as of 10:10 AEDT.
TPG technician has fixed the fault. Services are online as of 10:10 AEDT.
A VDSL2 site in Pearce ACT went offline at 07:59 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA 09:30 AEDT.
Energy Provider restored power to site. Services have restored as of 02:29 AEST.
Energy Provider restored power to site. Services have restored as of 02:29 AEST.
Energy Provider restored power to site. Services have restored as of 02:29 AEST.
A VDSL2 site in Kaleen ACT went offline at 22:31 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA during business hour.
TPG technician has fixed the fault. Services are online as of 09:24 AEDT.
TPG technician has fixed the fault. Services are online as of 09:24 AEDT.
Tech has been dispatched. ETA: During Bh
A VDSL2 site in Kaleen ACT went offline at 23:08 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA during business hour.
A VDSL2 site in Chifley ACT went offline at 08:41 AEDT impacting some services in the area due to a power interruption onsite. ETR: 16:00 AEDT.
A VDSL2 site in Chifley ACT went offline at 08:41 AEDT impacting some services in the area due to a power interruption onsite. ETR: 16:00 AEDT.
Correction on the ETR : 14/03/2026, 12:00 am AEDT
Correction on the ETR : 14/03/2026, 12:00 am AEDT
A VDSL2 site in Fyshwick ACT went offline at 16:29 AEDT impacting some services in the area due to a power interruption onsite. ETR: 14/03/2026, 12:00 am AEST.
Energy Provider restored power to site. Services have restored as of 14:12 AEDT.
Energy Provider restored power to site. Services have restored as of 14:12 AEDT.
Energy Provider's Outage. ETR: 16:52 AEDT.
Energy Provider restored power to site. Services have restored as of 11:24 AEDT.
Energy Provider restored power to site. Services have restored as of 11:24 AEDT.
Energy Provider's Outage. ETR: 15:35 AEDT.
Energy Provider restored power to site. Services have restored as of 10:12 AEDT.
Energy Provider restored power to site. Services have restored as of 10:12 AEDT.
A VDSL2 site in PEARCE ACT went offline at 08:12 AEDT impacting some services in the area due to a power interruption onsite. ETR: 16:30 AEDT.