Infinite Networks Status

All systems are operational.

Infinite Networks Status

This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.

  • Vision Broadband

    Last updated 2025-06-05 11:26:15

    Operational

    G.fast and VDSL2 services in the ACT

  • nbn Broadband

    Last updated 2025-02-12 11:33:30

    Operational

    nbn (National Broadband Network) tc2 and tc4 services

  • Mobile Broadband

    Last updated 2025-01-29 12:42:19

    Operational

    Mobile Broadband Services

  • IPN

    Last updated 2025-01-29 12:42:50

    Operational

    Infinite Private Networks using MPLS Private Networking and SDWAN

  • Fibre Ethernet

    Last updated 2025-01-29 12:43:12

    Operational

    Symetrical Fibre Ethernet Services

  • Cloud Phone Systems

    Last updated 2025-01-29 12:43:45

    Operational

    3CX cloud phone systems

  • SIP Trunks

    Last updated 2025-01-29 12:36:53

    Operational

    Inbound SIP Trunks

  • Phone

    Last updated 2025-01-29 12:45:45

    Operational

    Individual phone lines included with Broadband services

  • Co-location

    Last updated 2025-01-29 12:46:44

    Operational

    Co-located equipment in Canberra and Sydney

  • Email services

    Last updated 2025-01-29 12:47:36

    Operational

    Inbound and outbound mail servers for hosted email and @infinite.net.au

  • Virtual Private Servers

    Last updated 2025-03-06 18:22:18

    Operational

    Virtual Private Servers (VPS) hosted in Canberra and Sydney

  • Shared Hosting

    Last updated 2025-03-06 18:22:27

    Operational

    cPanel based shared hosting

  • Internet Transit

    Last updated 2025-01-29 12:36:53

    Operational

    Upstream transit providers

  • Peering

    Last updated 2025-03-06 18:21:56

    Operational

    Networks we peer with

  • Intercapital Connectivity

    Last updated 2025-03-06 18:22:08

    Operational

    Connectivity between our data centres

  • VPN

    Last updated 2025-01-29 12:36:53

    Operational

    Managed VPN services

  • Customer Portal

    Last updated 2025-03-05 19:42:48

    Operational
    View Details
  • Support Phone line

    Last updated 2025-03-05 12:34:38

    Operational

    Infinite Networks Phone support (1300 790 337 / 02 6137 1337)

Past Incidents

—

Managed VPN outage

5 years ago —
Fixed
5 years ago —

28/08/2019 1405hrs Remaining client's VPN has been re-established and we are will monitor the situation.

28/08/2019 1241hrs Flapping has been resolved and was fixed by restarting the VPN head end. Some services are still down and investigating cause now.

28/08/2019 1225hrs The issue has been identified and it is a network issue in Sydney causing the VPN router links to flap. This is being investigated as to the cause and a work around put in place.

28/08/2019 1120hrs Some VPN services are currently experiencing an outage, this is being investigated and updates will follow.

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