All systems are operational.
This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.
Last updated 2025-10-25 09:45:55
G.fast and VDSL2 services in the ACT
Last updated 2025-08-08 16:14:38
nbn (National Broadband Network) tc2 and tc4 services
Last updated 2025-07-24 18:39:34
Mobile Broadband Services
Last updated 2025-10-21 07:24:13
Infinite Private Networks using MPLS Private Networking and SDWAN
Last updated 2025-01-29 12:43:12
Symetrical Fibre Ethernet Services
Last updated 2025-01-29 12:43:45
3CX cloud phone systems
Last updated 2025-01-29 12:36:53
Inbound SIP Trunks
Last updated 2025-01-29 12:45:45
Individual phone lines included with Broadband services
Last updated 2025-01-29 12:46:44
Co-located equipment in Canberra and Sydney
Last updated 2025-01-29 12:47:36
Inbound and outbound mail servers for hosted email and @infinite.net.au
Last updated 2025-03-06 18:22:18
Virtual Private Servers (VPS) hosted in Canberra and Sydney
Last updated 2025-03-06 18:22:27
cPanel based shared hosting
Last updated 2025-01-29 12:36:53
Upstream transit providers
Last updated 2025-08-08 16:14:41
Peering Networks we peer with such as IX Australia, Megaport, Equinix IX and Edge IX.
Last updated 2025-03-06 18:22:08
Connectivity between our data centres
Last updated 2025-01-29 12:36:53
Managed VPN services
Last updated 2025-03-05 19:42:48
Last updated 2025-03-05 12:34:38
Infinite Networks Phone support (1300 790 337 / 02 6137 1337)
A VDSL2 site in Belconnen experienced brief partial outage impacting some services in the area. Verified device is up and online.
A VDSL2 site in Belconnen experienced brief partial outage impacting some services in the area. Verified device is up and online.
Energy Provider restored power to site. Services have restored as of 13:54 AEDT.
Energy Provider restored power to site. Services have restored as of 13:54 AEDT.
Energy provider maintenance has impacted VDSL2 services in MacgregorKambah, ACT. Estimated restoration time is currently 16:00 AEST.
Evoenergy has a planned electricity supply interruptions impacting some services.
AD1-LA-27-05 AD1-LA-27-07 AD1-LA-27-04 AD1-LA-27-03 AD1-LA-28-06 AD1-LA-28-07 AD1-LA-33-02 AD1-LA-29-03 AD1-LA-27-00 AD1-LA-27-02 AD1-LA-27-05
Evoenergy has a planned electricity supply interruptions impacting some services.
AD1-LA-14-09 AD1-LA-14-08 AD1-LA-14-07 AD1-LA-14-03 AD1-LA-14-02 AD1-LA-05-03 AD1-LA-05-04 AD1-LA-05-05 AD1-LA-05-06
Energy Provider restored power to site. Services have restored as of 12:13 AEDT.
Energy Provider restored power to site. Services have restored as of 12:13 AEDT.
Energy Provider restored power to site. Services have restored as of 12:13 AEDT.
A VDSL2 sites in Weston, Duffy, Holder ACT went offline at 10:59 AEDT impacting some services in the area due to a power interruption onsite. ETR: 15:00 AEDT.
TPG technician has fixed the fault. Services are online as of 10:20 AEDT
TPG technician has fixed the fault. Services are online as of 10:20 AEDT
A VDSL2 site in Kambah ACT went offline at 09:29 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA 11:33 AEDT
Energy Provider restored power to site. Services have restored as of 11:21 AEDT.
Energy Provider restored power to site. Services have restored as of 11:21 AEDT.
A VDSL2 site in MAWSON ACT went offline at 08:23 AEDT impacting some services in the area due to a power interruption onsite. ETR: 13:00 AEDT.
Evoenergy has a planned electricity supply interruptions impacting some services.
AD1-LY-16-00 AD1-LY-16-01 AD1-LY-16-02 AD1-LY-16-03 AD1-LY-16-04 AD1-LY-16-05 AD1-LY-16-06 AD1-LY-16-08
A VDSL2 site in Kambah ACT went offline at 17:36 AEDT impacting some services in the area due to a power interruption onsite. ETR: 20:32 AEDT.
A VDSL2 site in Kambah ACT went offline at 17:36 AEDT impacting some services in the area due to a power interruption onsite. ETR: 20:32 AEDT.
Connectivity to network equipment has been lost affecting VDSL2 services in Kambah, ACT. TPG field technician has been dispatched to invesitgate.
Connectivity to network equipment has been lost affecting VDSL2 services in Kambah, ACT. TPG field technician has been dispatched to invesitgate.