9:26 AM - Customers may be currently suffering an outage with all our Phone Services while we are investigating the matter please be patient as we work to restore services
9:27 AM - We have identified an issue with the upstream carrier and connecting our SIP Services as inbound is not working as expected, we are working diligently to provide updates and restore services
9:38 AM - We have identified an urgent upstream carrier configuration change that has occurred in which we are working with them to repair our services
10:05 AM - our carrier made infrastructure upgrades last night, In which we prepared and tested the changes late last night but this morning we faced authentication challenges that are now resolved with the upstream carrier, we apologize for any inconvenience caused and services are now restored
