Some systems are experiencing issues.
This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.
Last updated 2026-04-15 08:25:31
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Infinite Networks Phone support (1300 790 337 / 02 6137 1337)
Evoenergy has notified us of a planned electricity supply interruption in the Wanniassa area on 5 May 2026. This work is being carried out by Evoenergy and is outside of our control. During this window, Vision Network G.fast services in the affected area may be interrupted. The outage is expected to last up to seven hours, with restoration anticipated by 3:30 PM AEST. Affected Area: Wanniassa, ACT
What to Expect Your internet service may be unavailable between 8:30 AM and 3:30 PM AEST on 5 May 2026. In most cases, services will restore automatically once power is reinstated to the network equipment. If your service has not restored by 3:30 PM AEST, please contact our helpdesk so we can investigate further.
Possible impacted services:
AD1-MO-25-04, AD1-MO-25-03, AD1-MO-25-02, AD1-MO-24-06, AD1-MO-23-06
Evoenergy has a planned electricity supply interruptions impacting some services. If your service does not restore after the aforementioned electricity supply interruption, please contact support@infinite.net.au to investigate further. We apologise for any inconvenience this may cause.
Possible impacted services:
AD1-LA-28-03, AD1-LA-28-04
Services are now back online. Restored at 11:08 AEDT
Services are now back online. Restored at 11:08 AEDT
A VDSL2 site in Watson, ACT will be offline impacting some services in the area. The VDSL device will need a reboot in order to avoid further disruption to all services. Start time : 10:45 - 11:45 AEDT.
Energy Provider restored power to site. Services have restored as of 19:39:03 AEDT.
Energy Provider restored power to site. Services have restored as of 19:39:03 AEDT.
A VDSL2 site in WANNIASSA ACT went offline impacting some services in the area due to a power interruption onsite. ETR: 21:00 AESD
A VDSL2 site in Chapman ACT went offline at 13:44 AEDT impacting some services in the area dfue to an unplanned energy provider outage. ETR 15:30 AEDT
A VDSL2 site in Chapman ACT went offline at 13:44 AEDT impacting some services in the area dfue to an unplanned energy provider outage. ETR 15:30 AEDT
A VDSL2 site in Narrabundah ACT went offline impacting some services in the area due to a power interruption onsite. ETR: 16:00 AEST.
A VDSL2 site in Narrabundah ACT went offline impacting some services in the area due to a power interruption onsite. ETR: 16:00 AEST.
Evoenergy has a planned electricity supply interruptions impacting services below:
7/02/2026 8:00 AM - 5:00 PM TURNER AD1-AI-60-03 7/02/2026 8:00 AM - 5:00 PM TURNER AD1-AI-60-04 7/02/2026 8:00 AM - 5:00 PM TURNER AD1-AI-14-08 7/02/2026 8:00 AM - 5:00 PM TURNER AD1-AI-14-03 7/02/2026 8:00 AM - 5:00 PM TURNER AD1-AI-14-09
A VDSL2 site in Torrens ACT went offline at 06:09 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA 09:00 AEDT.
A VDSL2 site in Torrens ACT went offline at 06:09 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA 09:00 AEDT.
A VDSL2 site in Torrens ACT went offline at 06:09 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA 08:00 AEDT.
Energy Provider restored power to site. Services have restored as of 00:32 AEDT.
Energy Provider restored power to site. Services have restored as of 00:32 AEDT.
Energy Provider restored power to site. Services have restored as of 00:32 AEDT.
A VDSL2 site in Hawker ACT went offline impacting some services in the area due to a power interruption onsite. ETR: 07/02/2026 02:11 AEDT.
A VDSL2 site in NARRABUNDAH ACT went offline impacting some services in the area due to a power interruption onsite. ETR: 19:40 AEDT.
A VDSL2 site in NARRABUNDAH ACT went offline impacting some services in the area due to a power interruption onsite. ETR: 19:40 AEDT.
Brief outage experienced in the area. Services have restored as of 8:32 AEDT
Brief outage experienced in the area. Services have restored as of 8:32 AEDT
Energy Provider restored power to site. Services have restored as of 05:31 AEDT.
Energy Provider restored power to site. Services have restored as of 05:31 AEDT.
A VDSL2 site in Campbell ACT went offline at 03:51 AEDT impacting some services in the area due to a power interruption onsite. ETR: 9:47 AEDT.
Energy Provider's Outage. ETR: 9:47 AEDT.
Energy Provider restored power to site. Services have restored as of 22:48 AEDT.
Energy Provider restored power to site. Services have restored as of 22:48 AEDT.
Energy Provider's Outage. ETR: 23:25 AEDT.
TPG technician has fixed the fault. Services are online as of 12:24 AEDT.
TPG technician has fixed the fault. Services are online as of 12:24 AEDT.
TransNOC investigating. No ETR.
Evoenergy has a planned electricity supply interruptions impacting some services listed below:
3/02/2026 8:15 AM - 11:45 AM WANNIASSA AD1-MO-22-07 3/02/2026 10:45 AM - 16:00 PM AINSLIE AD1-AI-05-03
4/02/2026 8:30 AM - 15:00 PM KALEEN AD1-AI-36-05 4/02/2026 8:30 AM - 15:00 PM KALEEN AD1-AI-36-06
5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-00 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-02 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-03 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-04 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-05 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-06 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-07 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-34-00 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-34-02 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-34-03 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-02