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This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.
Last updated 2026-04-15 08:25:31
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Individual phone lines included with Broadband services
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Peering Networks we peer with such as IX Australia, Megaport, Equinix IX and Edge IX.
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Infinite Networks Phone support (1300 790 337 / 02 6137 1337)
Evoenergy has notified us of a planned electricity supply interruption in the Wanniassa area on 5 May 2026. This work is being carried out by Evoenergy and is outside of our control. During this window, Vision Network G.fast services in the affected area may be interrupted. The outage is expected to last up to seven hours, with restoration anticipated by 3:30 PM AEST. Affected Area: Wanniassa, ACT
What to Expect Your internet service may be unavailable between 8:30 AM and 3:30 PM AEST on 5 May 2026. In most cases, services will restore automatically once power is reinstated to the network equipment. If your service has not restored by 3:30 PM AEST, please contact our helpdesk so we can investigate further.
Possible impacted services:
AD1-MO-25-04, AD1-MO-25-03, AD1-MO-25-02, AD1-MO-24-06, AD1-MO-23-06
Evoenergy has a planned electricity supply interruptions impacting some services. If your service does not restore after the aforementioned electricity supply interruption, please contact support@infinite.net.au to investigate further. We apologise for any inconvenience this may cause.
Possible impacted services:
AD1-LA-28-03, AD1-LA-28-04
Evoenergy has a planned electricity supply interruptions impacting some services below:
16/2/2026 8:15 AM - 11:45 AM HACKETT AD1-AI-26-06 32 16/2/2026 9:15 AM - 12:45 PM O'CONNOR AD1-AI-19-00 19 16/2/2026 9:15 AM - 12:45 PM O'CONNOR AD1-AI-19-01 30 16/2/2026 9:15 AM - 12:45 PM O'CONNOR AD1-AI-19-02 21 16/2/2026 9:15 AM - 12:45 PM O'CONNOR AD1-AI-19-03 34 16/2/2026 9:15 AM - 12:45 PM O'CONNOR AD1-AI-19-04 27 16/2/2026 9:15 AM - 12:45 PM O'CONNOR AD1-AI-19-05 19 16/2/2026 9:15 AM - 12:45 PM O'CONNOR AD1-AI-19-06 28 16/2/2026 9:15 AM - 12:45 PM O'CONNOR AD1-AI-20-04 24
17/2/2026 8:30 AM - 15:30 PM CHIFLEY AD1-LY-53-00 22 17/2/2026 8:30 AM - 15:30 PM CHIFLEY AD1-LY-53-02 28 17/2/2026 8:30 AM - 15:30 PM CHIFLEY AD1-LY-53-03 28 17/2/2026 8:30 AM - 15:30 PM CHIFLEY AD1-LY-53-04 14 17/2/2026 8:30 AM - 15:30 PM CHIFLEY AD1-LY-53-05 29 17/2/2026 8:30 AM - 15:30 PM CHIFLEY AD1-LY-53-06 27 17/2/2026 8:30 AM - 15:30 PM CHIFLEY AD1-LY-53-07 8 17/2/2026 8:30 AM - 15:30 PM CHIFLEY AD1-LY-54-05 24 17/2/2026 8:30 AM - 15:30 PM CHIFLEY AD1-LY-54-06 9 17/2/2026 8:30 AM - 15:30 PM CHIFLEY AD1-LY-54-07 21 17/2/2026 8:30 AM - 15:30 PM CHIFLEY AD1-LY-82-00 22 17/2/2026 8:15 AM - 11:45 AM GIRALANG AD1-LA-01-04 24 17/2/20266 8:15 AM - 11:45 AM GIRALANG AD1-LA-01-05 16 17/2/2026 8:00 AM - 16:00 PM WANNIASSA AD1-MO-26-02 24 17/2/2026 8:00 AM - 16:00 PM WANNIASSA AD1-MO-26-03 18 17/2/2026 8:15 AM - 15:30 PM NARABUNDAH AD1-KI-31-05 20
A VDSL2 site in Braddon, ACT went offline at 15:31 AEDT impacting some services in the area due to energy provider outage. Estimated restoration time is currently 22:10 AEDT.
A VDSL2 site in Braddon, ACT went offline at 15:31 AEDT impacting some services in the area due to energy provider outage. Estimated restoration time is currently 22:10 AEDT.
Energy provider's outage. ETR: 12:00 AEDT.
Energy provider's outage. ETR: 12:00 AEDT.
A VDSL2 site in MAWSON ACT went offline impacting some services in the area. TPG technician has been engaged to investigate further.
A VDSL2 site in MAWSON ACT went offline impacting some services in the area. TPG technician has been engaged to investigate further.
A VDSL2 site in Deakin ACT went offline impacting some services in the area due to a suspected power interruption onsite. Field technician will be engaged early morning to attend and investigate further. ETA: 09:00 AEDT
A VDSL2 site in Deakin ACT went offline impacting some services in the area due to a suspected power interruption onsite. Field technician will be engaged early morning to attend and investigate further. ETA: 09:00 AEDT
A VDSL2 site in Narrabundah ACT went offline impacting some services in the area due to a power interruption onsite. ETR: 15:30 AEDT.
A VDSL2 site in Narrabundah ACT went offline impacting some services in the area due to a power interruption onsite. ETR: 15:30 AEDT.
FOPS new ETA is 30mins.
FOPS new ETA is 30mins.
A VDSL2 site in Fisher ACT went offline impacting some services in the area due to a suspected power interruption onsite. Field technician will be engaged early morning to attend and investigate further. ETA:09:00 AEDT 13/02/26.
A VDSL2 site in Narrabundah ACT went offline impacting some services in the area due to a power interruption onsite. ETR: 16:00 AEDT.
A VDSL2 site in Narrabundah ACT went offline impacting some services in the area due to a power interruption onsite. ETR: 16:00 AEDT.
Energy Provider restored power to site. Services have restored as of 20:44 AEST.
Energy Provider restored power to site. Services have restored as of 20:44 AEST.
Energy Provider restored power to site. Services have restored as of 20:44 AEST.
An energy provider outage has impacted HFC services in CORIO. Estimated restoration time is currently 12/02/2026 2:00 AEDT.
Energy Provider's Outage. ETR: 15:30 AEDT.
Energy Provider's Outage. ETR: 15:30 AEDT.
A VDSL2 site in Narrabundah ACT went offline at 08:40 AEDT impacting some services in the area due to a power interruption onsite. ETR: 15:30 AEDT.
TPG technician has fixed the fault. Services are online as of 17:09 AEDT.
TPG technician has fixed the fault. Services are online as of 17:09 AEDT.
A VDSL2 site in Holder, ACT went offline at 13:37 AEDT impacting some services in the area due to a suspected power interruption onsite. TPG technician has been engaged to attend and investigate further. ETA is 16:00 AEDT.