2:41am AEST: Monitoring alerted the NOC that our Victorian Ethernet services are down.
4:35am AEST: Investigations into services being offline as this is an unusual length of time and no planned outages listed.
5:46am AEST: Fault lodged with carrier (Vocus) as no issues inside Infinite's network has been found.
6:48am AEST: Follow up phone call with carrier requesting an update, advised this is being looked into and an engineer will call us back.
8:13am AEST: Services are now restoring, we are monitoring the situation and awaiting a response from the carrier.
