15:49 AEDT The issue has been successfully mitigated and all services and speeds have returned to normal. We are continuing to monitor to ensure the work around is permanent.
15:15 AEDT We have identified a performance issue on our nbn services and we have mitigated the issue. We are looking for a more permanent work around. Latency and packet loss has been resolved but some services will still be receiving reduced speeds and we are continuing to look into this.
14:29 AEDT We have identified performance issues across some of our nbn services with higher than usual latency and some users reporting speed issues. We are currently investigating this and will post updates on this page as more information comes to hand.
