24th November 2024

Canberra - nbn - IPoE and Static users can not connect

0714hrs (AEDT): Services are now restored, we are going to continue investigating the cause of this and analyse logs and speak to our upstream provider.

0652hrs (AEDT): We have bought affected aggregation port down and brought it back up and services are regaining connectivity. Investigating further.

0635hrs (AEDT): We have identified that our nbn tails on Civic and Queanbeyan POIs are down for IPoE and Static set services. We are investigating the issue.