18th September 2017

Network connectivity issues

10:30AM: Issues with our Intercap link are causing connectivity issues for some Networking and Hosting clients. We are liaising with our upstream provider to establish the cause of this issue, as well as find out an ETR. As this issue is external to our infrastructure we are waiting on more information to be provided to us.

Upstream network engineers are investigating and further updates will be provided as they come to hand.

11:00AM: Upstream provider has put a fix in place, link has been steady for 5+ minutes. We are monitoring this link and have a work-around plan in place if further issues are encountered.