22nd September 2017

Intercapital Connectivity Intercap connectivity issues

12:28PM AEST: We experienced issues with our Intercap link again today causing connectivity issues for some Networking and Hosting clients. Before the manual intervention of the network was executed the link was restored to working order. This was caused by the same issue earlier in the week whereby one of our intercapital links went down for 2mins and then returns for 2mins which also known as flapping.

This occurred for approximately 4mins and 21secs disrupting connectivity to parts of our network. We are currently monitoring the connection and liaising with the upstream provider to be briefed on the cause and what can be done to prevent this in the future.