0948 hrs AEDT: Solar power has powered up the site and services should be working normally.
If your service hasn't started working please power off both your router and the indoor rooftop power supply, please email customer service if your service doesn't start working after performing these actions.
Time posted
0845 hrs AEDT: It has been identified that due to a power outage, the batteries at Sandra's View have depleted causing the site to lose power / connectivity.
The site is currently charging via solar while the technicians arrange a backup generator to sustain power while the system restores to fully functioning state.