1830hrs AEST: All services are now restoring, we apologise for the inconvenience caused tonight. We have already opened a support case with the Vendor to determine what the cause was.
1828hrs AEST: We are now watching this fix, this appears to be a software issue with the vendor. Crash report has been gathered and a case will opened to find out what the cause is.
1818hrs AEST: Alternative fix has been applied, awaiting for the device to boot. Another update will be posted in 10mins.
1805hrs AEST: The fix has not applied correctly, we are continuing to in investigate the issue.
1756hrs AEST: We are in the process of applying a fix and restarting the affected device. An of restoring services is ETA of 5-10mins.
1732hrs AEST: We have identified one of our Core Routers in Sydney POP is experiencing issues. No ETR as yet, this is being investigated.
