We are continuing to investigate issues reported involving a flashing red light on the Vision Networks Network Termination Unit.

We have now received additional reports from customers experiencing erratic internet speeds, which appear to temporarily stabilise following a power cycle of the NTU, However, the flashing red light returns shortly afterward, often coinciding with the return of inconsistent speeds.

Please note that while the service may appear fully operational for some customers, performance degradation has been observed in several cases.

We are working with Vision Networks to identify the root cause.

We will continue to provide updates as we learn more. Thank you for your patience and understanding.

We are aware that some customers have reported seeing a flashing red light on their Vision Networks Network Termination Unit.

At this stage, internet services remain fully operational despite the visual indicator.

The issue has been reported to Vision Networks for further analysis, and we are actively working to determine the underlying cause.

We will continue to monitor the situation closely and will provide updates on this page as soon as we have more information or if the situation changes.