The issue has now been fixed and we can see our clients are up and running. If you are still having issues please get in touch with us via email [support@infinite.net.au] or phone [1300 790 337] .

Thank you.

Manual Update from the Infinite Network Operations Center:

Good Morning, We are seeing issues affecting some of our Vision Network Customers in Belconnen again this morning.

Vision Network has confirmed that technician's are onsite doing necessary upgrades and changes today as well, we do not have an ETA yet.

We will get timely updates on this.

Manual Update from the Infinite Network Operations Center:

Good Afternoon from the Infinite NOC, We are seeing issues affecting some of our Vision Network Customers in Belconnen.

So far we can determine this outage is affecting customers on any SuperNodes with LA-80 in the Service Identifier

Vision Networks has confirmed this is due to upgrades on these SuperNodes, and that they are physically cutting services over to new SuperNodes which require manual changes on our side

Services will come over as they migrate them, all services should be back online by 5 PM This Afternoon

We do sincerely apologise about this

If you are still having issues with your service after this time, please contact our staff by phone at 1300 790 337 or email at support@infinite.net.au