Infinite Networks Status

Some systems are experiencing issues.

Support Phone line

Fixed

10 hours ago —

We are currently aware of an issue that has been impacting our main phone line (1300 790 337) since Monday Afternoon where some calls were not passing through to our Support Team.

Our engineering team has investigated the root cause of the fault, and has implemented a fix. We are monitoring the situation closely and believe the issue is now resolved.

If you still have issues calling our Support Team, please reach out via email at support@infinite.net.au

We sincerely apologise for the inconvenience and thank you for your patience.

16 hours ago —

We are currently aware of an issue impacting our main phone line (1300 790 337)

Some inbound calls to our main number are not connecting at this time.

Our engineering team is investigating the root cause of the fault, there is currently no estimated time of resolution. We are monitoring the situation closely and will provide further updates as soon as more information becomes available.

In the meantime, if your matter is urgent, please reach out via email at support@infinite.net.au

We sincerely apologise for the inconvenience and thank you for your patience.

Incident UUID 70786766-25fd-4622-bac2-c989bf09836a