Some systems are experiencing issues.
Manual Update from the Infinite Network Operations Center
Good afternoon,
Due to an outage affecting our upstream carrier, the following services were disrupted:
This outage also impacted the Infinite Support Helpdesk phone system.
The NOC is pleased to say this outage should now be resolved and all services should now be up.
We will monitoring the network closely over the next 24 hours while the upstream carrier completes additional emergency remediation work
For support enquiries, please contact the Support Desk via email at support@infinite.net.au.
We apologise for the inconvenience and appreciate your patience.
Manual Update from the Infinite Network Operations Center
Good afternoon,
This is an update for the ongoing outage affecting our upstream carrier, the following services are still currently partially disrupted:
Voice Services seem to have been returned to normal, but we are getting in reports of outages with nbn services outside of the ACT.
Our team is actively working with the upstream carrier to restore services as quickly as possible.
For support enquiries, please contact the Support Desk via email at support@infinite.net.au.
We apologise for the inconvenience and appreciate your patience.
Manual Update from the Infinite Network Operations Center
Good afternoon,
Due to an ongoing outage affecting our upstream voice carrier, the following services are currently disrupted:
This outage is also impacting the Infinite Support Helpdesk phone system.
Our team is actively working with the upstream carrier to restore services as quickly as possible.
For support enquiries, please contact the Support Desk via email at support@infinite.net.au.
We apologise for the inconvenience and appreciate your patience.
Incident UUID 7c4d7935-394c-4c23-9ed0-1bd7584c3f1f