Manual Update from the Infinite Network Operations Center:

Good Afternoon again from the Infinite NOC

Infinite can confirm the service instability affecting parts of the AAPT network is now resolved

As a result, some Infinite nbn and AAPT Fast Fibre Ethernet services would intermittently disconnect or fail to establish stable sessions.

Technical Root Cause from AAPT: A global routing table increase overnight, which resulted in some BGP sessions reaching configured prefix limits within the AAPT Core Network AS2764

We appreciate your patience and understanding during this incident.

Manual Update from the Infinite Network Operations Center:

Good Morning again from the Infinite NOC

Infinite can confirm the service instability affecting parts of the AAPT network is also affecting some Infinite nbn services.

As a result, some Infinite nbn services may be intermittently disconnecting or failing to establish stable sessions.

We have already escalated this update to AAPT and are actively engaging with their support and engineering teams to obtain further information and an estimated time of resolution.

At this stage, we currently do not have a estimated time of resolution, and we will continue to provide updates as more information becomes available.

We appreciate your patience and understanding while this matter is being resolved.

Manual Update from the Infinite Network Operations Center:

Good Morning from the Infinite NOC

Infinite has detected service instability affecting parts of the AAPT network. This ongoing issue is currently impacting a number of services across their infrastructure.

As a result, some Infinite AAPT Fast Fibre Ethernet services may be intermittently disconnecting or failing to establish stable sessions.

Our monitoring systems and internal investigation indicate that this is not isolated to a single region, and appears to be affecting multiple locations across Australia.

We have already escalated the matter to AAPT and are actively engaging with their support and engineering teams to obtain further information and an estimated time of resolution.

At this stage, the issue is under investigation by the upstream providers, and we will continue to provide updates as more information becomes available.

We appreciate your patience and understanding while this matter is being resolved.