Some systems are experiencing issues.
This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.
Last updated 2026-06-24 20:16:11
G.fast and VDSL2 services in the ACT
Last updated 2026-06-12 10:28:20
nbn (National Broadband Network) tc2 and tc4 services
Last updated 2025-07-24 18:39:34
Mobile Broadband Services
Last updated 2025-10-21 07:24:13
Infinite Private Networks using MPLS Private Networking and SDWAN
Last updated 2026-06-24 20:15:23
Symetrical Fibre Ethernet Services
Last updated 2026-05-03 15:39:22
3CX cloud phone systems
Last updated 2026-05-03 15:39:22
Inbound SIP Trunks
Last updated 2026-05-03 15:39:23
Individual phone lines included with Broadband services
Last updated 2025-01-29 12:46:44
Co-located equipment in Canberra and Sydney
Last updated 2025-01-29 12:47:36
Inbound and outbound mail servers for hosted email and @infinite.net.au
Last updated 2025-03-06 18:22:18
Virtual Private Servers (VPS) hosted in Canberra and Sydney
Last updated 2025-03-06 18:22:27
cPanel based shared hosting
Last updated 2026-04-06 08:49:24
Upstream transit providers
Last updated 2026-06-24 20:15:25
Peering Networks we peer with such as IX Australia, Megaport, Equinix IX and Edge IX.
Last updated 2025-03-06 18:22:08
Connectivity between our data centres
Last updated 2025-01-29 12:36:53
Managed VPN services
Last updated 2025-03-05 19:42:48
Last updated 2026-05-03 15:39:19
Infinite Networks Phone support (1300 790 337 / 02 6137 1337)
Energy Provider restored power to site. Services have restored as of 00:32 AEDT.
Energy Provider restored power to site. Services have restored as of 00:32 AEDT.
Energy Provider restored power to site. Services have restored as of 00:32 AEDT.
A VDSL2 site in Hawker ACT went offline impacting some services in the area due to a power interruption onsite. ETR: 07/02/2026 02:11 AEDT.
A VDSL2 site in NARRABUNDAH ACT went offline impacting some services in the area due to a power interruption onsite. ETR: 19:40 AEDT.
A VDSL2 site in NARRABUNDAH ACT went offline impacting some services in the area due to a power interruption onsite. ETR: 19:40 AEDT.
Brief outage experienced in the area. Services have restored as of 8:32 AEDT
Brief outage experienced in the area. Services have restored as of 8:32 AEDT
Energy Provider restored power to site. Services have restored as of 05:31 AEDT.
Energy Provider restored power to site. Services have restored as of 05:31 AEDT.
A VDSL2 site in Campbell ACT went offline at 03:51 AEDT impacting some services in the area due to a power interruption onsite. ETR: 9:47 AEDT.
Energy Provider's Outage. ETR: 9:47 AEDT.
Energy Provider restored power to site. Services have restored as of 22:48 AEDT.
Energy Provider restored power to site. Services have restored as of 22:48 AEDT.
Energy Provider's Outage. ETR: 23:25 AEDT.
TPG technician has fixed the fault. Services are online as of 12:24 AEDT.
TPG technician has fixed the fault. Services are online as of 12:24 AEDT.
TransNOC investigating. No ETR.
Evoenergy has a planned electricity supply interruptions impacting some services listed below:
3/02/2026 8:15 AM - 11:45 AM WANNIASSA AD1-MO-22-07 3/02/2026 10:45 AM - 16:00 PM AINSLIE AD1-AI-05-03
4/02/2026 8:30 AM - 15:00 PM KALEEN AD1-AI-36-05 4/02/2026 8:30 AM - 15:00 PM KALEEN AD1-AI-36-06
5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-00 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-02 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-03 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-04 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-05 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-06 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-07 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-34-00 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-34-02 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-34-03 5/02/2026 8:30 AM - 15:30 PM NARRABUNDAH AD1-KI-33-02
Device is now online. NOC continue to monitor and engaged FOPS if needed.
Device is now online. NOC continue to monitor and engaged FOPS if needed.
Energy Provider restored power to site. Services have restored as of 6:28 AEDT.
Energy Provider restored power to site. Services have restored as of 6:28 AEDT.
A VDSL2 site in Stirling, Weston, Waramanga ACT went offline impacting some services in the area due to a power interruption onsite. ETR: 08:48 AEDT.
Energy Provider restored power to site. Services have restored as of 00:04 AEDT.
Energy Provider restored power to site. Services have restored as of 00:04 AEDT.
A VDSL2 site in Duffy ACT went offline at 20:35 AEDT impacting some services in the area due to a power interruption onsite. ETR: Feb 2 16:06 AEDT.
Energy Provider restored power to site. Services have restored as of 18:37 AEDT.
Energy Provider restored power to site. Services have restored as of 18:37 AEDT.
A VDSL2 site in Ainslie ACT went offline at 15:59 AEDT impacting some services in the area due to a power interruption onsite. ETR: 20:25 AEDT.
Ongoing power outage in the area as confirmed by the Energy Provider. ETR: 18:30 AEDT
Ongoing power outage in the area as confirmed by the Energy Provider. ETR: 18:30 AEDT
Ongoing power outage in the area as confirmed by the Energy Provider. ETR: 18:30 AEDT
A VDSL2 site in Campbell ACT went offline at 14:06 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA 18:00 AEDT
Services have restored as of 3:56 AEDT.
Services have restored as of 3:56 AEDT.
No outage in the area. For FOPS engagement in Daytime. No ETA.
TransNOC investigating.
Energy Provider restored power to site. Services have restored as of 2/1/2026 00:16 AEDT.
Energy Provider restored power to site. Services have restored as of 2/1/2026 00:16 AEDT.
ETR is 01:36, 1st of Feb AEDT.