All systems are operational

About This Site

This contains known outages or incidents with Infinite Networks services. testInfinite Network is a Canberra based ISP that offers business networking, hosting, and digital development specialists. We specialise in helping businesses achieve efficiency and effectiveness.

Past Incidents

27th February 2020

No incidents reported

26th February 2020

Planned outage: Canberra Core Router reboot, scheduled 4 years ago

This is a scheduled reboot of our core equipment to improve uptime during business hours. The hardware vendor has issued a software bug for the issue and firmware will be released in the coming weeks. We have asked for early access if it becomes available.

The restarts are due to the data plane tries to program QoS policy when interfaces are dynamically created/deleted. These can happen when the data plane is busy and loaded although we are not seeing this behaviour.

We will schedule a planned upgrade of the firmware when it is released.

Support Phone line Disruption to our Support Lines

Our Mawson head office has been evacuated due to possible fire. This may affect our support lines over the next few hours.

25th February 2020

No incidents reported

24th February 2020

No incidents reported

23rd February 2020

No incidents reported

22nd February 2020

No incidents reported

21st February 2020

No incidents reported