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This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.
Last updated 2026-04-15 08:25:31
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Infinite Networks Phone support (1300 790 337 / 02 6137 1337)
Evoenergy has notified us of a planned electricity supply interruption in the Wanniassa area on 5 May 2026. This work is being carried out by Evoenergy and is outside of our control. During this window, Vision Network G.fast services in the affected area may be interrupted. The outage is expected to last up to seven hours, with restoration anticipated by 3:30 PM AEST. Affected Area: Wanniassa, ACT
What to Expect Your internet service may be unavailable between 8:30 AM and 3:30 PM AEST on 5 May 2026. In most cases, services will restore automatically once power is reinstated to the network equipment. If your service has not restored by 3:30 PM AEST, please contact our helpdesk so we can investigate further.
Possible impacted services:
AD1-MO-25-04, AD1-MO-25-03, AD1-MO-25-02, AD1-MO-24-06, AD1-MO-23-06
Evoenergy has a planned electricity supply interruptions impacting some services. If your service does not restore after the aforementioned electricity supply interruption, please contact support@infinite.net.au to investigate further. We apologise for any inconvenience this may cause.
Possible impacted services:
AD1-LA-28-03, AD1-LA-28-04
Device is now online. NOC continue to monitor and engaged FOPS if needed.
Device is now online. NOC continue to monitor and engaged FOPS if needed.
Energy Provider restored power to site. Services have restored as of 6:28 AEDT.
Energy Provider restored power to site. Services have restored as of 6:28 AEDT.
A VDSL2 site in Stirling, Weston, Waramanga ACT went offline impacting some services in the area due to a power interruption onsite. ETR: 08:48 AEDT.
Energy Provider restored power to site. Services have restored as of 00:04 AEDT.
Energy Provider restored power to site. Services have restored as of 00:04 AEDT.
A VDSL2 site in Duffy ACT went offline at 20:35 AEDT impacting some services in the area due to a power interruption onsite. ETR: Feb 2 16:06 AEDT.
Energy Provider restored power to site. Services have restored as of 18:37 AEDT.
Energy Provider restored power to site. Services have restored as of 18:37 AEDT.
A VDSL2 site in Ainslie ACT went offline at 15:59 AEDT impacting some services in the area due to a power interruption onsite. ETR: 20:25 AEDT.
Ongoing power outage in the area as confirmed by the Energy Provider. ETR: 18:30 AEDT
Ongoing power outage in the area as confirmed by the Energy Provider. ETR: 18:30 AEDT
Ongoing power outage in the area as confirmed by the Energy Provider. ETR: 18:30 AEDT
A VDSL2 site in Campbell ACT went offline at 14:06 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA 18:00 AEDT
Services have restored as of 3:56 AEDT.
Services have restored as of 3:56 AEDT.
No outage in the area. For FOPS engagement in Daytime. No ETA.
TransNOC investigating.
Energy Provider restored power to site. Services have restored as of 2/1/2026 00:16 AEDT.
Energy Provider restored power to site. Services have restored as of 2/1/2026 00:16 AEDT.
ETR is 01:36, 1st of Feb AEDT.
A VDSL2 site in KAMBAH ACT went offline at 21:26 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA during business hours.
A VDSL2 site in KAMBAH ACT went offline at 21:26 AEDT impacting some services in the area. TPG technician has been engaged to investigate further. ETA during business hours.
Energy Provider restored power to site. Services have restored as of 21:14 AEDT.
Devices are online as confirmed from Grafana and MCP.
Energy Provider restored power to site. Services have restored as of 21:14 AEDT.
Multiple VDSL2 sites in KAMBAH ACT went offline at 19:54 AEDT impacting some services in the area due to a power interruption onsite. ETR: 1:53 AM AEDT 30/01/2026.
Energy provider outage resolved restoring networking equipment connectivity and services at 20:00 AEDT 29/1/26.
Energy provider outage resolved restoring networking equipment connectivity and services at 20:00 AEDT 29/1/26.
Multiple VDSL2 DLAMs in the Belconnen region of the ACT have gone offline due to an energy provider outage - ETR 23:00 AEDT.
FOPS advised 3rd part electricians on site and checking. TXNOC to ignore reoccurred alarms. NOC would close the case once the work completes.
FOPS advised 3rd part electricians on site and checking. TXNOC to ignore reoccurred alarms. NOC would close the case once the work completes.
Evoenergy has a planned electricity supply interruptions impacting services below:
29/01/2026 8:30 AM - 15:00 PM AD1-LA-34-00
Evoenergy has a planned electricity supply interruptions impacting some services listed below
29/01/2026 7:30 - 16:00 MACGREGOR AD1-LA-07-06 29/01/2026 7:30 - 16:00 MACGREGOR AD1-LA-08-09
29/01/2026 10:00 - 13:30 STIRLING AD1-LY-27-00 29/01/2026 10:00 - 13:30 STIRLING AD1-LY-27-01 29/01/2026 10:00 - 13:30 STIRLING AD1-LY-27-02 29/01/2026 10:00 - 13:30 STIRLING AD1-LY-27-04 29/01/2026 10:00 - 13:30 STIRLING AD1-LY-27-05 29/01/2026 10:00 - 13:30 STIRLING AD1-LY-28-05 29/01/2026 10:00 - 13:30 STIRLING AD1-LY-28-06
30/01/2026 8:00 - 12:00 RED HILL AD1-KI-23-06 30/01/2026 8:00 - 12:00 RED HILL AD1-KI-23-07
30/01/2026 9:00 - 16:00 DEAKIN AD1-LY-08-04
Multiple VDSL2 sites in Rivett, Stirling, Weston ACT went offline at 12:53 AEDT impacting some services in the area due to energy provider outage. Estimated restoration time is currently 16:50 AEDT.
Multiple VDSL2 sites in Rivett, Stirling, Weston ACT went offline at 12:53 AEDT impacting some services in the area due to energy provider outage. Estimated restoration time is currently 16:50 AEDT.
Evoenergy has a planned electricity supply interruptions impacting services below:
27/01/2026 8:30 AM - 15:00 PM HAWKER AD1-LA-29-02 27/01/2026 8:00 AM - 16:00 PM CHAPMAN AD1-LY-65-07