Some systems are experiencing issues.
This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.
Last updated 2025-06-20 21:03:21
G.fast and VDSL2 services in the ACT
Last updated 2025-08-08 16:14:38
nbn (National Broadband Network) tc2 and tc4 services
Last updated 2025-07-24 18:39:34
Mobile Broadband Services
Last updated 2025-01-29 12:42:50
Infinite Private Networks using MPLS Private Networking and SDWAN
Last updated 2025-01-29 12:43:12
Symetrical Fibre Ethernet Services
Last updated 2025-01-29 12:43:45
3CX cloud phone systems
Last updated 2025-01-29 12:36:53
Inbound SIP Trunks
Last updated 2025-01-29 12:45:45
Individual phone lines included with Broadband services
Last updated 2025-01-29 12:46:44
Co-located equipment in Canberra and Sydney
Last updated 2025-01-29 12:47:36
Inbound and outbound mail servers for hosted email and @infinite.net.au
Last updated 2025-03-06 18:22:18
Virtual Private Servers (VPS) hosted in Canberra and Sydney
Last updated 2025-03-06 18:22:27
cPanel based shared hosting
Last updated 2025-01-29 12:36:53
Upstream transit providers
Last updated 2025-08-08 16:14:41
Peering Networks we peer with such as IX Australia, Megaport, Equinix IX and Edge IX.
Last updated 2025-03-06 18:22:08
Connectivity between our data centres
Last updated 2025-01-29 12:36:53
Managed VPN services
Last updated 2025-03-05 19:42:48
Last updated 2025-03-05 12:34:38
Infinite Networks Phone support (1300 790 337 / 02 6137 1337)
Device has come back online, NOC continuing to monitor
Device has come back online, NOC continuing to monitor
TransNOC investigating. No ETR.
A VDSL2 site in Dickson ACT went offline at 12:54 AEST impacting some services in the area. Services are now back online as of 13:27 AEST.
A VDSL2 site in Dickson ACT went offline at 12:54 AEST impacting some services in the area. Services are now back online as of 13:27 AEST.
TPG technician has fixed the fault. Services are online as of 9:56 AEST.
TPG technician has fixed the fault. Services are online as of 9:56 AEST.
AENG has advised Adtran is not working properly and required a hard reboot from FOPS to restore services. Tech has been dispatched.
TPG technician has fixed the fault. Services are online as of 08:15 AEST.
TPG technician has fixed the fault. Services are online as of 08:15 AEST.
A VDSL2 site in Wanniassa, ACT went offline impacting some services in the area. TPG technician has been engaged to attend and investigate further.
VDSL2 services in Red Hill are now up after Energy Provider outage restored.
VDSL2 services in Red Hill are now up after Energy Provider outage restored.
VDSL2 services in Red Hill are now up after Energy Provider outage restored.
Power Outage on Red Hill ETR 16:00 PM AEST
Energy provider has advised they are runnign behind on their planned works. ETR has been updated to 17:00 AEST
Energy provider has advised they are runnign behind on their planned works. ETR has been updated to 17:00 AEST
Energy Provider restored power to site. Services have restored as of 15:24 AEST.
Energy Provider restored power to site. Services have restored as of 15:24 AEST.
A VDSL2 site in Waramanga ACT went offline at 08:45 AEST impacting some services in the area due to a power interruption onsite. ETR: 15:00 AEST.
TPG technician has fixed the fault. Services are online as of 15:40 AEST.
TPG technician has fixed the fault. Services are online as of 15:40 AEST.
A VDSL2 site in Hughes ACT went offline at 14:16 AEST impacting some services in the area. ETA: 16:00 AEST.
A VDSL2 site in Belconnen ACT went offline at 12:25 AEST impacting some services in the area. ETA 14:30 AEST.
A VDSL2 site in Belconnen ACT went offline at 12:25 AEST impacting some services in the area. ETA 14:30 AEST.
TransNOC investigating. No ETR.
A VDSL2 site in Watson ACT went offline at 10:39 AEST impacting some services in the area due to a power interruption onsite. ETR: 16:00 AEST.
A VDSL2 site in Watson ACT went offline at 10:39 AEST impacting some services in the area due to a power interruption onsite. ETR: 16:00 AEST.