Some systems are experiencing issues.
This page provides real-time information about any known outages or incidents affecting Infinite Networks services. As Canberra’s trusted business Internet Service Provider, Infinite Networks delivers Business and Personal Broadband through Vision and nbn, offers Fibre Ethernet solutions for businesses and enterprise, and provides private and managed networks along with application development services. Check here for the latest updates on our service status.
Last updated 2025-11-19 08:15:00
G.fast and VDSL2 services in the ACT
Last updated 2025-08-08 16:14:38
nbn (National Broadband Network) tc2 and tc4 services
Last updated 2025-07-24 18:39:34
Mobile Broadband Services
Last updated 2025-10-21 07:24:13
Infinite Private Networks using MPLS Private Networking and SDWAN
Last updated 2025-01-29 12:43:12
Symetrical Fibre Ethernet Services
Last updated 2025-01-29 12:43:45
3CX cloud phone systems
Last updated 2025-01-29 12:36:53
Inbound SIP Trunks
Last updated 2025-01-29 12:45:45
Individual phone lines included with Broadband services
Last updated 2025-01-29 12:46:44
Co-located equipment in Canberra and Sydney
Last updated 2025-01-29 12:47:36
Inbound and outbound mail servers for hosted email and @infinite.net.au
Last updated 2025-03-06 18:22:18
Virtual Private Servers (VPS) hosted in Canberra and Sydney
Last updated 2025-03-06 18:22:27
cPanel based shared hosting
Last updated 2025-01-29 12:36:53
Upstream transit providers
Last updated 2025-08-08 16:14:41
Peering Networks we peer with such as IX Australia, Megaport, Equinix IX and Edge IX.
Last updated 2025-03-06 18:22:08
Connectivity between our data centres
Last updated 2025-01-29 12:36:53
Managed VPN services
Last updated 2025-03-05 19:42:48
Last updated 2025-03-05 12:34:38
Infinite Networks Phone support (1300 790 337 / 02 6137 1337)
Energy Provider restored power to site. Services have restored as of 13:08 AEST.
Energy Provider restored power to site. Services have restored as of 13:08 AEST.
A VDSL2 site in CHIFLEY ACT went offline at 08:40 AEST impacting some services in the area due to a power interruption onsite. ETR: 15:30 AEST.
VDSL2 services is now restored after energy provider maintenance is completed.
VDSL2 services is now restored after energy provider maintenance is completed.
An energy provider outage has impacted VDSL2 services in Rivett. Estimated restoration time is currently 16:00 AEST.
A VDSL2 site in Campbell ACT went offline at 14:46:46 AEST impacting some services in the area. TPG technician has been engaged to investigate further. ETA 17:30 AEST.
A VDSL2 site in Campbell ACT went offline at 14:46:46 AEST impacting some services in the area. TPG technician has been engaged to investigate further. ETA 17:30 AEST.
VDSL2 services in Hughes are now up after Energy Provider outage Cleared.
VDSL2 services in Hughes are now up after Energy Provider outage Cleared.
An energy provider outage has impacted VDSL2 services in Hughes . Estimated restoration time is currently 16:00 AEST.
Field technicians have attended and reset the circuit breaker. Services have been restored.
Field technicians have attended and reset the circuit breaker. Services have been restored.
A VDSL2 site in Kalen, ACT went offline impacting some services in the area. TPG technician has been engaged to attend and investigate further. ET: 14:45 AEST.
An energy provider outage has impacted VDSL2 services in Mitchell, ACT. Estimated restoration time is currently 16/08/2025 00:00 AEST.
An energy provider outage has impacted VDSL2 services in Mitchell, ACT. Estimated restoration time is currently 16/08/2025 00:00 AEST.
Energy provider maintenance has impacted VDSL2 services in Torrens, ACT. Estimated restoration time is currently 13:30 AEST.
Energy provider maintenance has impacted VDSL2 services in Torrens, ACT. Estimated restoration time is currently 13:30 AEST.
Energy Provider restored power to site. Services have restored as of 15:16 AEST.
Energy Provider restored power to site. Services have restored as of 15:16 AEST.
A VDSL2 site in Curtin ACT went offline at 08:48 AEST impacting some services in the area due to a power interruption onsite. ETR: 15:30 AEST
Impacted VDSL2 services in Monash are now restored.
Impacted VDSL2 services in Monash are now restored.
Correction: Tech has been dispatched. ETA: 12:00 AEST
A VDSL2 site in Monash ACT went offline at 6:27 AEST impacting some services in the area. TPG technician has been engaged to investigate further. ETA 11:00 AEST.
Energy Provider restored power to site. Services have restored as of 14:24 AEST.
Energy Provider restored power to site. Services have restored as of 14:24 AEST.
Energy Provider's Outage. ETR: 16:00 AEST